Privacy Policy

Maryam & Zayn is operated by Elipse Kids. Our platform — available at https://learning.elipsekids.com and as an Android app on the Google Play Store — is an educational service designed for children aged 5–14 in Pakistan and worldwide.

If you have questions about this policy, contact us at maryamandzayn@gmail.com.

We collect the following information when you create an account:

• Name — your first name or display name used in the app
• Email address — used for login and account recovery
• Class level / grade — to show age-appropriate lessons
• Password — stored as a secure hash; we never store plain-text passwords

We also automatically collect the following usage data:

• Lessons completed, quiz answers, XP earned, and streak progress
• Device type and operating system version (for compatibility)
• App version and general crash/error reports

We do not collect precise location data, phone numbers, contacts, photos, or any biometric information.

• To provide and personalise the learning experience
• To track XP, streaks, badges, and leaderboard rankings
• To send optional push notifications (daily learning reminders) — you can disable these in device settings
• To respond to support requests sent to our email
• To improve the platform and fix bugs

We do not use your data for advertising, profiling, or any purpose unrelated to education.

Maryam & Zayn is intended for children. We comply with the Children's Online Privacy Protection Act (COPPA) and Google's Families Policy.

• Children under 13 should use the app with parental knowledge and consent.
• We do not knowingly collect personal information from children without parental awareness.
• Parents may request deletion of their child's account and all associated data by emailing maryamandzayn@gmail.com.
• The AI Tutor chat feature uses your messages to generate a single educational response. Chat messages are not stored permanently on our servers beyond the current session.

We do not sell, rent, or trade your personal information to any third party.

We may share data with the following service providers only as needed to operate the platform:

• Google (Firebase / Play Services) — device authentication and push notification delivery
• Hugging Face — our AI backend is hosted on Hugging Face Spaces
• Cloudinary — image hosting for lesson assets

All service providers are contractually required to keep data confidential and use it only for the purpose of providing their service to us.

We keep your account data for as long as your account is active. If you delete your account, your personal data is removed within 30 days. Anonymised, aggregated usage statistics (with no link to any individual) may be retained indefinitely to improve the platform.

We use industry-standard security practices: HTTPS encryption for all data in transit, hashed passwords, and access controls that limit who can see user data. No system is 100% secure, but we take reasonable precautions to protect your information.

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data (via the Profile page in the app)
• Delete your account and all associated data
• Withdraw consent for push notifications (via device settings)

To exercise any of these rights, email us at maryamandzayn@gmail.com.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the app after changes means you accept the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact us: